WIKA Mobile Control GmbH & Co. KG

Data privacy statement

Privacy policy of WIKA Mobile Control GmbH & Co. KG

Last updated: 13 February, 2019 

We welcome you to our website and appreciate your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with applicable personal data protection legislation, in particular the EU Data Protection Basic Regulation (EU-DS-GVO) and the country-specific implementation laws applicable to us.

With the help of this data protection declaration we inform you comprehensively about the processing of your personal data by WIKA Mobile Control GmbH & Co. KG (hereinafter referred to as "WIKA Mobile Control" or "we") and the rights to which you are entitled.

Personal data is any information that makes it possible to identify a natural person. This includes, in particular, your name, date of birth, address, telephone number, email address and IP address. Anonymous data is available if no personal reference to the individual/user can be made. 


Responsible body and data protection officer:

WIKA Mobile Control GmbH & Co. KG
Hertzstraße 32-34
76275 Ettlingen


Tel.: +49 (0)7243 709-0

Fax: +49 (0)7243 709-3222


Contact information of the Data Protection Officer:


Your rights as a data subject

We would first like to notify you of your rights as a data subject. These rights are set out in Articles 15 - 22 GDPR, and include:

• The right of access (Art. 15 GDPR),
• The right to rectification (Art. 16 GDPR),
• The right to data portability (Art. 20 GDPR),
• The right to object to data processing (Art. 21 GDPR),
• The right to erasure / right to be forgotten (Art. 17 GDPR),
• The right to restriction of data processing (Art. 18 GDPR).


To exercise these rights, please contact:

The same applies if you have any questions regarding data processing in our company or when you withdraw your consent. You also have a right of appeal to the relevant data protection supervisory authority.


1. Right to object

Please note the following with respect to your right to object:

When we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without providing the reasons for such objection. This also applies to profiling insofar as it is associated with direct marketing.

If you object to the processing for direct marketing, we will no longer process your personal data for such purposes. The objection is free of charge and can be made informally, where appropriate to: marketing.wmc@wika.com.

Should we process your data to protect legitimate interests, you may object to such processing at any time for reasons that arise from your specific situation; this also applies to profiling based on these provisions.

We will then cease to process your personal information unless we can demonstrate compelling legitimate grounds for processing such information that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.


2. Purposes and legal bases of data processing

The processing of your personal data complies with the provisions of the GDPR and all other applicable data protection regulations. Legal bases for data processing arise in particular from Art. 6 GDPR.

We use your data to initiate business, to fulfil contractual and legal obligations, to conduct the contractual relationship, to offer products and services and to consolidate customer relationships, which may include marketing and direct marketing.

Your consent is also a permission regulation for data protection. Here we inform you about the purposes of data processing and your right of revocation. If the consent also refers to the processing of special categories of personal data, we will expressly point this out to you in the consent.

Processing of special categories of personal data in the sense of Art. 9 Paragraph 1 EU-GDPR only takes place if this is required by legal regulations and there is no reason to assume that your legitimate interest in the exclusion of processing predominates.


3. Data transfers / Disclosure to third parties

We will only transmit your data to third parties within the scope of given statutory provisions or based on consent. In all other cases, information will not be transferred to third parties unless we are obliged to do so owing to mandatory legal regulations (disclosure to external bodies, including the supervisory authorities or law enforcement authorities).


4. Data recipients / categories of recipients

In our organisation, we ensure that only individuals who are required to process the relevant data to fulfil their contractual and legal obligations are authorised to handle personal data. In certain cases, however, your data is also collected, processed and used by other companies of the WIKA Group (group companies) or by service providers in a business relationship with us.

In many cases, service providers assist our specialist departments to fulfil their tasks. The necessary data protection contract has been concluded with all service providers. The transfer of data by service providers to third parties is expressly prohibited.


5. Transfers of personal data to third countries 

Data are generally not transferred to third countries (outside the European Union or the European Economic Area). Any external data storage devices we may use are hosted within the European Union. Should a data transfer to third countries take place in individual cases, this will be indicated separately in each case. All data protection requirements are fulfilled, in particular in these individual cases an EU standard contract is concluded with the business partner.


6. Period of data storage

We store your data for as long as such is required for the relevant processing purposes. Please note that numerous retention statutory periods require that data must be stored for a specific period of time. This relates in particular to retention obligations for commercial or fiscal purposes (e.g. commercial code, tax code, etc.). The data will be routinely deleted after use unless a further period of retention is required.

We may also retain data if you have given us your permission to do so, or in the event of any legal disputes and we use the evidence within the statutory limitation period, which may be up to 30 years; the standard limitation period is 3 years.


7. Secure transfer of data

We implement the appropriate technical and organisational security measures to ensure the optimal protection of the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. The security levels are continuously reviewed in collaboration with security experts and adapted to new security standards.

The data exchange to and from our website is encrypted. We provide https as a transfer protocol for our website, and always use the current encryption protocols. In addition, we offer our users content encryption in our contact forms and applications. We alone can decrypt this data. It is also possible to use alternative communication channels (e.g. surface mail).


8. Obligation to provide data

A range of personal data is required to establish, implement and terminate the obligation and the fulfilment of the relevant contractual and legal obligations. The same applies to the use of our website and the various functions we provide.

We have summarised the relevant details in the above point. In some cases, legal regulations require data to be collected or made available. Please note that it will not be possible to process your request or execute the underlying contractual obligation without this information.


9. Data categories, sources and origin of data

a. When you visit our website, we collect and process the following data:

  • Name of the Internet service provider
  • Information on the website from which you visited us
  • Web browser and operating system used
  • The IP address by your allocated Internet service provider
  • Files accessed, volume of data transferred, downloads/file export
  • Information on websites accessed on our site, including date and time
  • For reasons of technical security (in particular to safeguard against attempts to attack of our web server), this data is stored in accordance with Article 6 (1) lit f GDPR. Anonymisation takes place no later than after seven days by abbreviating the IP address so that no reference is made to the user.


b. In the context of a contact inquiry with the integrated contact form, we collect and process the following data (depending on the selection of the user):

  • Your request (mandatory field; all forms)
  • Your region (mandatory field; all forms)
  • Searched market (mandatory field; dealer search)
  • First name (mandatory field; contact form, service form, press request)
  • Last name (mandatory field; contact form, service form, press request)
  • Company (voluntary information; contact form, service form, press request)
  • Email-address (mandatory field; contact form, service form, press request)
  • Phone (voluntary information; contact form, service form, press request)
  • Service-type (voluntary information; selection list; service form)
  • Subject (voluntary information; service form)
  • Your message (voluntary information; contact form, service form, press request)
  • Optional: Subscribe to the CONTROL unlimited newsletter by activating a checkbox. Sending the request does not require registration for the CONTROL unlimited newsletter.


c. For online applications we collect and process the following data:

  • Last name, first name
  • Address
  • Contact data
  • Curriculum vitae, photo, employer's references, any other attachments that you provide to us. The data will be kept by us for a period of 6 months. If you give us your consent, the data will be stored accordingly for a longer period and can be exchanged between the individual companies of the WIKA Group.


Please note: WIKA Mobile Control GmbH & Co. KG does not operate its own applicant portal via this website. All online applications are processed via the applicant portal of WIKA Alexander Wiegand SE & Co. KG. There are only links on the careers page of this website that lead you to the applicant portal of WIKA Alexander Wiegand SE & Co. KG. Therefore, please read the data protection information of WIKA Alexander Wiegand SE & Co. KG on this subject.


d. To receive the CONTROL unlimited newsletter, we collect and process the following data:

  • Last name, first name
  • Title
  • Email address


10. Contact form / Contact via email (Article 6 (1) lit a, b GDPR)

An integrated contact form is available on our website which can be used to contact us electronically. If you write to us using the contact form, we will process the data you submitted in the contact form to respond to your queries and requests.

In so doing, we respect the principle of data minimisation and data avoidance, such that you only have to provide the information we require to contact you, which is your email address and the message field itself. At the beginning, the user is asked to indicate his region and the concern. For this reason, the user can be shown exactly the right contact. Also we collect your name for the purpose of personal contact. If the contact is made within the scope of a service request, only your e-mail address is required. In both cases, your IP address will be processed for technical reasons and for legal protection. All other data is voluntary, and additional fields are optional (e.g. to provide a more detailed response to your questions).

If you contact us by email, we will process the personal information provided in the email solely for the purpose of processing your request. If you do not contact us using the forms provided, no additional data will be collected.


11. Newsletter (Article 6 (1) lit a GDPR)

You can subscribe to the free newsletter CONTROL unlimited on our website. The email address, title and name you provided when you subscribed to the newsletter will be used to send the personalised newsletter.

The principle of data minimisation and data avoidance is observed here, as only the email address and your name is marked as mandatory. Your IP address will also be processed when you subscribe to the newsletter for technical reasons and legal protection.

You can of course terminate the subscription at any time via the opt-out option provided in the newsletter and therefore withdraw your consent.


12. Registration / Customer account for “WMC+” (Article 6 (1) lit a, b GDPR)

Certain user groups can provide personal data to enable them to register with WMC+ on our website.

WMC+ is a password-protected online area in which certain user groups gain access to information, documents and records. Registration is required to gain access to this area.

The principle of data minimisation and data avoidance is observed here, as only the mandatory data fields required for registration are marked with an asterisk (*). These are the gender, the e-mail address and the password including password re-entry. In addition, the consent to the collection of electronic data must be confirmed in the form of a checkbox.

When you register on our website, the user’s IP address and the date and time of registration are also stored (technical background data). By ticking the above mentioned checkbox for the data protection declaration and by clicking the "Confirm" button, you give your consent to the processing of your data.

Please note: We will encrypt the password you entered which will be stored with us. Our company employees cannot view this password and cannot therefore assist you if you forget it.

In this event, use the "Forgotten password" function, which will send you an automatically generated link by e-mail. Click on this link and assign yourself a new password. No employee is authorised to request your password by telephone or in writing. Please never disclose your password should you receive such requests.

Upon completion of the registration process, your data will be stored with us for use in the protected customer area. When you log in to our website with your email address as your username and your password, this data will be made available to you on our website.

Registered persons are free to make their own changes to their user profile. You can of course cancel or delete the registration or your customer account. When you delete your customer account, all your related data is automatically deleted.


13. Marketing purposes (Article 6 (1) lit f GDPR)

WIKA Mobile Control GmbH & Co. KG is keen to nurture the customer relationship with you and to send you information and offers about our product / services. These include important information about new products, product changes or practical system applications. Therefore, we process your data in order to send you relevant information and offers by e-mail.

You may object to the use of your personal data for the purpose of direct marketing at any time; this also applies to profiling insofar as it is associated with direct marketing. If you object, we will cease processing your personal information for this purpose.

You can withdraw your consent at any time free of charge and informally without stating the reasons for such and should be addressed to +49 (0)7243 709-0, sent via email to marketing.wmc@wika.com or via surface mail to: WIKA Mobile Control GmbH & Co. KG, Hertzstraße 32-34, 76275 Ettlingen, Germany.


14. Automated decisions in individual cases

We do not use purely automated processing to make decisions.


15. Cookies (Article 6 (1) lit. f GDPR / Article 6 (1) lit a GDPR with consent)

Our website uses “cookies” at various locations. Cookies are small text files that are placed on your computer and stored by your browser (locally on your hard disk).

We use cookies to make our website more user-friendly, effective and secure. Cookies enable us to analyse how users use our websites so we can design the website content in accordance with the visitor’s needs. Cookies also allow us to measure the effectiveness of a particular ad and, for example, to place it based on the user's interests.

Most of the cookies we use are "session cookies", which will be automatically deleted after your visit. Persistent cookies are automatically deleted from your computer when their validity period (generally six months) has expired or you delete them yourself prior to expiry.

Cookies are stored on the user’s computer which then transmits them to us. As a user, you therefore exercise full control over the use of cookies. You can change the settings in your Internet browser to disable or restrict the sending of cookies. In addition, cookies that have already been saved on your computer can be deleted at any time via an Internet browser or other software programs. All this is possible in all the current Internet browsers. Most web browsers automatically accept cookies. You can generally change your browser's settings if you prefer not to send the information.

Please note: If you deactivate the placing of cookies on your device, you may not be able to access all our website functions in certain circumstances.


16. User profiles / web tracking procedures

a. Google Analytics

This website uses Google Analytics, a web analysis service of the Google Inc. („Google“). Google Analytics uses so-called „Cookies“, text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie concerning your use of this website will be passed on to a Google server in the USA and saved there. In case of activation of the IP anonymization on this website, your IP-address is previously abbreviated by Google in member states of the European union or in other states party to the agreement on the European Economic Area. Only in exceptional cases the complete IP address is transferred to a Google server in the USA and shortened there. Under the authority of the operator of this website Google will use this information to evaluate your use of the website, to produce reports on website activities, and to provide other services related to the use of the website and of the internet.

The IP address on your browser which is transferred via Google Analytics is not merged with other data from Google. You can prevent the storage of the cookies by corresponding setting of your browser software. But we point out, that if you do so, you might not be able to make full use of all the functions on this website. Furthermore you can prevent storage of the cookies and use of the data (including your IP address) as well as data processing by Google, by downloading and installing the Browser-Plugin which is available on the following link: tools.google.com/dlpage/gaoptout


b. Lead Forensics

Technology of Lead Forensics Limited is used to capture, process and store data on website visitors in order to identify and statistically evaluate organizations interested in our products and services. Visitors’ IP addresses are identified based on these data only if it can be reliably established that they are acting on behalf of a business and not as private individuals. Lead Forensics does not require the use of cookie technology.

Data captured by Lead Forensics Limited on companies may also contain personal data. Lead Forensics Limited can use information left behind by website visits to create anonymized utilization profiles. To the extent that IP addresses are captured, these are immediately anonymized by deleting their last group of digits. Permission for Lead Forensics Limited to capture and store of data for this website can be denied at any time with indefinite effect.

For more information about the collection, processing and storage of your data, please refer to Lead Forensics' privacy policy.


c. Google reCAPTCHA

To protect against spam when submitting forms, we use the service Google reCAPTCHA, an offer of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The use of this service allows a distinction to be made between input in the form by a natural person and misuse through automated processing (spam). Data processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in protecting his web offers from abusive automated spying and from spam.

In order to recognize behind which input a natural person stands, reCAPTCHA analyzes the behavior of the web site visitor on the basis of different characteristics. This analysis starts as soon as the visitor enters the website. For the analysis reCAPTCHA evaluates various information (e.g. IP address, the time the website visitor stays on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

For this data the deviating data protection regulations of Google Inc. apply, which you can see under https://www.google.com/intl/de/policies/privacy.


d. Google Maps

On our website we use Google Maps (API) from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Maps is a web service that displays interactive (land) maps to visually represent geographic information. Using this service will show you our location and make it easier for you to get there.

Already when you call up the subpages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transferred to Google's servers in the USA and stored there. This takes place regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you're logged in to Google, your information will be directly associated with your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. In particular, such evaluation shall be carried out in accordance with Art. 6 para. 1 lit.f DSGVO on the basis of Google's legitimate interests in the display of personalised advertising, market research and/or the design of its website to meet requirements. You have the right to object to the creation of these user profiles and must contact Google to exercise this right.

Google LLC, headquartered in the United States, is certified under the EU-U.S. “Privacy Shield” Agreement, which ensures compliance with EU privacy standards.

If you do not agree with the future transmission of your data to Google within the scope of the use of Google Maps, there is also the possibility of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used. Google Terms of Use can be found at http://www.google.de/intl/de/policies/terms/regional.html

The additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html

Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"): http://www.google.de/intl/de/policies/privacy/


17. Links Social Media

On our website you will find links to the social media services of Facebook, Twitter, Google+, YouTube, Pinterest and Instagram. Links to the social media services websites can be recognized by the respective company logo. If you follow these links, you will reach ARP's corporate website at the respective social media service. When you click on a link to a social media service, a connection is established to the servers of the social media service. By this means it is transmitted to the servers of the Social Media Service that you have visited our website. In addition, further data is transferred to the provider of the social media service. These are for example:

  • Address of the web page where the activated link is located
  • Date and time the website was accessed or the link activated
  • Information about the used browser and operating system
  • IP address


If you are already logged in to the corresponding social media service at the time the link is activated, the provider of the social media service may be able to determine your user name and possibly even your real name from the transmitted data and assign this information to your personal user account with the social media service. You can exclude this possibility of the assignment to your personal user account, if you log out before from your user account.

The servers of the Social Media Services are located in the USA and other countries outside the European Union. The data may therefore be processed by the social media service provider in countries outside the European Union. Please note that companies in these countries are subject to a data protection law that does not generally protect personal data to the same extent as is the case in the member states of the European Union.

Please note that we have no influence on the scope, type and purpose of data processing by the provider of the social media service. Further information on the use of your data by the social media services included on our website can be found in the privacy policy of the respective social media service.


18. Online offers for children

Persons under the age of 16 may not submit personal data to us or give a declaration of consent without the authorisation of their legal guardian. We encourage parents and guardians to actively participate in the online activities and interests of their children.


19. Links to other providers

Our website also contains clearly identifiable links to the Internet sites of other companies. Although we provide links to websites of other providers, we have no influence on their content, and no guarantee or liability can therefore be assumed for such. The content of these pages is always the responsibility of the respective provider or operator of the pages.

The linked pages were checked at the time of linking for potential legal violations and identifiable infringements. No illegal content was identified at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of an infringement and, upon notification of a violation of rights, such links will be promptly removed.